Privacy Policy
OVERVIEW
This Privacy Policy describes how MOCKUP DEPARTMENT®, a company of Another Department Ltd., collects, uses, and protects the personal information you provide when using our website www.mockupdepartment.com (the “Site”). By visiting our Site or purchasing from us, you consent to the practices described in this Privacy Policy. We comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
SECTION 1 – INFORMATION WE COLLECT
When you visit our Site or make a purchase, we may collect personal information such as your name, billing address, email address, payment information, and phone number if provided. We also collect order information relating to the products you purchase, as well as technical information such as your IP address, browser type, device information, and patterns of site usage.
SECTION 2 – HOW WE USE YOUR INFORMATION
We use your personal information to process and fulfil your orders for digital products, to send your purchased files via email, and to communicate with you about your order, account, or customer service enquiries. We also use it to improve our website, products, and services, and to comply with legal requirements.
SECTION 3 – SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information. We may share your data with trusted third parties including Shopify, which provides our e-commerce platform, payment processors such as Shopify Payments and PayPal to process transactions securely, and email service providers to deliver your digital files and communications. These service providers are given only the information necessary to perform their services and are required to keep it confidential.
SECTION 4 – DIGITAL PRODUCT DELIVERY
All products sold through MOCKUP DEPARTMENT® are digital downloads. After purchase, you will receive a secure download link sent to your email address. It is your responsibility to ensure the email address you provide at checkout is correct.
SECTION 5 – DATA RETENTION
We retain your order and personal information for our records unless and until you request that we delete it. If you wish to have your information removed from our records, you can contact us at info@mockupdepartment.com.
SECTION 6 – YOUR RIGHTS (GDPR)
Under the General Data Protection Regulation, you have the right to access the personal information we hold about you, to request corrections to your personal data, to request its deletion, to object to our use of your data for certain purposes, and to request that we transfer your data to another service provider. To exercise these rights, please contact us at info@mockupdepartment.com.
SECTION 7 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information. Payment details are encrypted using Secure Socket Layer (SSL) technology and processed securely via Shopify and payment gateways. We do not store your credit card details.
SECTION 8 – COOKIES
Our Site uses cookies to provide a better shopping experience and to analyse website traffic. You may disable cookies in your browser settings, but please note that some features of the Site may not function properly as a result.
SECTION 9 – CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. Continued use of our Site constitutes acceptance of the updated policy.
SECTION 10 – CONTACT US
If you have any questions about this Privacy Policy or how your data is handled, please contact:
MOCKUP DEPARTMENT®
A company of: Another Department Ltd.
ANOTHER DEPARTMENT 1.17
34 FOREST BUSINESS PARK
LONDON E10 7FB
Email: info@mockupdepartment.com
